Getting Social—Social Media, That Is—#SHOTShow

The mantra “If you build it, they will come” just isn’t enough these days. The good news is that the mileage potential on your marketing effort has grown exponentially in recent years, and you can now reach hundreds, thousands, millions of customers with little effort. No one knows this better than renowned trade show industry consultant and thought leader Traci Browne, author of “The Social Trade Show,” who offered these valuable tips for 2015 SHOT Show.

I’ll be giving away free copies of Traci’s book to the first two people who share this blog post on Twitter. Be sure to include #SHOTShow! Ready. Set. Go!

How To Find Potential Customers On Social Media

Before you can decide which tools you are going to use in your social media strategy, you have to find out where your customers are and what tools they are using. Where are they going to be receptive to your messages? And by messages, we don’t just mean advertising and product pitches. Your customers are looking for support and helpful information.

Facebook – The SHOT Show has a very active Facebook page where they post, not just news about the show, but valuable industry information. This is a great place to meet members of your community and see what they are interested in. Just remember, you want to participate in the conversation…not force your marketing messages on the community.

LinkedIn – If Facebook is a casual party, LinkedIn is all about business. The SHOT Show has its own LinkedIn group, but do a group search on LinkedIn for “sport shooting” and you’ll see there are more than a few groups. Some have just a few members and others have thousands.

Start by observing what members are discussing and jump in when you can offer information people are looking for. This is a great place to bounce around new ideas for products and services off enthusiasts.

Twitter – Do you think Twitter is just a place for Justin Bieber fans? Think again. The SHOT Show (@nssfshotshow) has more than 41,000 followers and the official Twitter account of USA Shooting (@USAShooting) has more than 31,000. Start connecting to their followers and share valuable information with them, as well as the companies you do business with or with which you want to begin a relationship.

Remember, on Twitter you want to practice the 80/20 rule. Spend 80 percent of your time talking about others and 20 percent talking about yourself. In no time, word will get around and you’ll develop a good following of your own. Also be sure to stay up-to-date with show information by following the SHOT Show hashtag #SHOTshow. Twitter is great during the show, because it’s quick and easy to use when you are on the move.

What’s in it for you?

It’s important to remember that it’s not only potential customers that are part of your community. The media is spending a lot of time in these online communities as well, and they are on the lookout for a good story and/or experts to interview.

Social media gives a voice to many who would never have been heard from before. Someone in your company could be the next industry thought leader just by participating in these social media communities and putting people in touch with valuable educational information.

When the SHOT Show rolls around attendees will know you as more than just a brand, but a provider of valuable information.

Don’t forget to share this blog post for a chance to receive a copy of “The Social Trade Show” by Traci Browne. Good luck!

 

Traci Browne 
Author of “The Social Trade Show – Leveraging Social Media and Virtual Events to Connect With Your Customers”; 
TheSocialTradeShow.com.

Chris Dolnack is Senior Vice President and Chief Marketing Officer for the National Shooting Sports Foundation. Follow him on Twitter at @ChrisDolnack.

2015 SHOT Show University—Don’t Miss Out!

With the holidays almost upon us and SHOT Show just weeks away, I wanted to take a moment to round up the stream of information available for the 2015 SHOT Show University and encourage all retailers and range owners to attend. I firmly believe that this year’s lineup of speakers and sponsors brings more to the table than ever before, with ideas and discussion that will help everyone on the front lines of the firearms industry improve their businesses and meet the challenges of the year ahead.

We’ll start the day with a keynote address by the talented Dr. Linda Talley, who’s discussion on leadership development skills will help store owners and managers get the most out of their employees and create a productive, profitable environment for all staff members.

After the opening address by Dr. Talley, attendees will participate in one of four learning tracks.  Track 1, ATF Compliance, is geared toward newer retail owners and certainly a solid refresher for anyone. Choose Track 2, Drive Your Sales, and you’ll get lessons from experts Larry Messereau, Doug VanderWoude, Miles Hall and Gene Marks on how to profit from digital marketing, enhance your Internet presence, differentiate your business from the competition, increase cash flow and improve your promotions for better returns. In Track 3, Retailing 101, industry retail professionals Tom Shay, Karl Stearns and Bill Napier will discuss honing the basics of retailing firearms, with topics such as advertising planning, and merchandising practices that increase turns. Finally those attending Track 4, Veteran Retailer, will glean knowledge from some of our industry’s most successful and long-time entrepreneurs, such as Janey and Meaghan Hall, Tom Shay, Bill Napier, Karl Stearns and NSSF’s own Deb Kenney, with panels on human resources, ecommerce planning, security strategies, and store layout enhancements.

The 2015 SHOT Show University will conclude with a closing address from business consultant giant Afterburner, Inc.—and I promise, you do not want to miss this dynamic presentation.

This year’s University is represented by an unprecedented lineup of talent and expertise. But none of that would be possible without the industry support of our sponsors. These include Smith & Wesson, Celerant Technology, the National Association of Sporting Goods Wholesalers, Winchester, and our two newest sponsors, iTech Digital and Joseph Chiarello and Co., Inc. Their contributions to making the 2015 SHOT Show University live up to and surpass the success of past Universities amply demonstrates the industry’s commitment to helping today’s firearms retailers succeed. Be sure to visit with them during SHOT Show and thank them for their partnership in this year’s event—together, this is how we all continue to promote, protect and preserve hunting and the shooting sports for the generations to come.

SHOT Show University is the premier event for firearms retailers. Seats are limited and this event will sell out, so retailers are urged to sign up now. Remember, NSSF Premium Retailer members are offered a complimentary ticket to SHOT Show University. Additional tickets for both Premium Retailer members and all other NSSF members who wish to attend is $250; non-members may attend for $500. To learn more about SHOT Show University and its many sessions, click here. To upgrade your membership to the Premium Retailer level or to join NSSF at the level that best serves your business needs, visit nssf.org/join or e-mail membership@nssf.org.

SHOT Show University Adds Seats, Encourages Exhibitors to Attend

Thanks to an outstanding lineup of topics and speakers, we’ve received numerous calls from exhibitor representatives asking to attend the 2015 SHOT Show University. Though SHOT Show University is generally geared toward firearms retailers, with the number of seat requests we received, we took a look at the panels and realized that there was indeed value in many of them for exhibitors at the show. We recently sent an invitation to the full list of exhibitors announcing the expanded seating, and I just want to take a moment here to emphasize the breadth of information they’ll receive by attending SHOT Show University.

For those exhibitors unfamiliar with the forum, SHOT Show University is a one-day educational event that takes place on Monday, Jan. 19, the day before the official start of the SHOT Show. Sessions are geared toward the unique needs of professionals in the firearms business and cover such varied topics as working with the Federal form 4473 and other important compliance issues, as well as business development forums such as digital and content marketing, cash flow practices, store security, loss prevention, advertising planning, store layout maximization and more.

The day starts with an opening address by Dr. Linda Talley, one of the country’s most respected business-development leaders. After that, University attendees will break into one of four educational tracks—ATF Compliance, Drive Your Sales, Retailing 101 and Veteran Retailer—learning about developments in our industry through leading experts such as Gene Marks, Tom Shay, Larry Mersereau, Karl Stearns, Bill Napier and NSSF’s own ATF Compliance Consultants Wally Nelson and Harry McCabe. This year’s University will end with a dynamic closing address by former Marine pilot Patrick “Lips” Houlahan, a team leader with business consultant company Afterburner, Inc.

“After seeing the number of requests to attend SHOT Show University that were coming from exhibitors, we realized that they had a genuine and valid interest in knowing the business through their retailers’ eyes,” said Randy Clark, NSSF Senior Director, Business Development. “There is tremendous knowledge to be had by learning about what’s important to others in the chain of people who move product from maker to consumer within our industry. Thus it makes perfect sense to open the doors wider to the unique forum that is SHOT Show University.”

Though NSSF has added additional seats to accommodate the many exhibitors wishing to attend SHOT Show University, seating is limited and this event will sell out. We encourage everyone to register for this event now. Exhibitors interested in attending can email me at pshay@nssf.org for assistance with registration. Remember, NSSF Premium Retailers are offered a complimentary ticket to SHOT Show University. Additional tickets for both Premium Retailer members and all other NSSF members who wish to attend are $250 per ticket; non-members may attend for $500 per ticket. To learn more about SHOT Show University and its many sessions, click here. To upgrade your membership to the Premium Retailer level or to join at NSSF at the level that best serves your business needs, visit nssf.org/join or e-mail membership@nssf.org.

Exhibitor’s SHOT Show Webinar Streaming Live Thursday, Nov. 20

A brief reminder that NSSF’s first 2015 SHOT Show Exhibitor’s Webinar will broadcast Thursday, Nov. 20.

“On Target Marketing for the 2015 SHOT Show,” NSSF’s first webinar of the year provided specifically to enhance exhibitor’s experience at the 2015 SHOT Show, will provide insight and tips for attracting the buyers you want to see at your booth. The webinar will examine ways to market your company and products both before the show and on-site, and will provide answers to many questions exhibitors have such as how to attract buyers to your booth, how long will a buyer stay at the show and other valuable information about buyers and their show habits. The webinar will also help exhibitors identify their objectives for the show and work to map out a path to achievement.

The webinar begins at 2 p.m. EST. All exhibitors, both NSSF members and non-members, may stream the webinar for free.

Register for NSSF’s first 2015 SHOT Show Exhibitor Webinar here.

Diedra Cauley is the director of exhibitions and conferences for the National Shooting Sports Foundation. Follow her on Twitter at @dcauley.

Manufacturer/Retailer Market Research Seminars Scheduled for 2015 SHOT Show

New to the growing schedule of educational classes, NSSF is pleased to be offering two presentations of its Market Research 101 Seminar during the 2015 SHOT Show. Lead by NSSF’s own Jim Curcuruto, Director of Industry Research & Analysis, in partnership with research experts Rob Southwick and Nancy Bacon of Southwick Associates, this seminar will cover industry indicators affecting how our member manufacturers and retailers are and will be doing business.

Discussions during this seminar will cover topics such as the current status of the National Instant Criminal Background Check (NICS) system, excise taxes, firearms production numbers, imports and export numbers for firearms and ammunition and hunting license sales. There will also be an overview of NSSF’s research on first-time gun buyers and women gun owner demographics, as well as the increasing importance of understanding diversity in hunting and shooting sports. Along with an overview of current consumer sentiment, buying trends and related demographics from Southwick Associates, this in-depth seminar will provide a detailed picture of the firearms industry and its consumer behaviors today, allowing manufacturers and retailers to make better informed business decisions in the coming year.

“This kind of research is invaluable to the members of our industry, but it’s not something everyone knows to take advantage of,” explained Curcuruto. “We want to give our manufacturers and retailers every chance to be the most successful businesses they can be by providing them the full picture of today’s buying trends and customer demographics and helping them to identify fresh ways in which to conduct their businesses.”

The Market Research 101 Seminar will be presented twice, first on Monday, Jan. 19, 2015 from 4:00 p.m. to 5:30 p.m. and again on Thursday, Jan. 22 from 3:30 p.m. to 4:30pm. We will announce the location in the Venetian closer to the show.

Registration to attend either Market Research 101 Seminar is $50 for NSSF members, $100 for non-members. Click here to register. For additional information, contact Jim Curcuruto, jcurcuruto@nssf.org.

Business Growth Expert to Lead SHOT Show University Sessions

Adding to the growing list of expert business leaders lecturing at the 2015 SHOT Show University is professional consultant Larry Mersereau. Mersereau is an engaging and highly respected speaker with more than 20 years experience providing keynote and general session addresses and specialized training in breakout and workshop settings to corporations and associations. Through his consulting enterprise PromoPower, Mersereau has worked with companies such as American Express, Inc. Magazine and Yamaha Motorsports, with a focus on business growth through sale expansion, customer retention, branding and positioning, maximization of marketing returns and leadership growth.

Mersereau will guide two sessions of the 2015 SSU. The first, “Content Marketing in Cyberspace,” will teach attendees how to connect with your “virtual” customers, the ones who are shopping with retailers without actually going to brick-and-mortar establishments. This course will discuss marketing content, execution plans, budgeting, and metrics that allow you to assess your results once your cyberspace marketing plan has been implemented.

In Mersereau’s second session, “Stand Out, Differentiate or Disappear,” retailers will learn how to position their businesses to stand out in a crowd of similar entities as the go-to place in every customer’s mind. Attendees of this session will hear about Mersereau’s “Brand Ladder” that teaches business leaders how to move potential customers into their stores and turn them from one-time shoppers to repeat, loyal customers who, in turn, continue to help spreading the word about your business through social media personal recommendations to friends and family.

SHOT Show University is the premier event for firearms retailers. Seats are limited and this event will sell out, so retailers are urged to sign up now. NSSF Premium Retailers are offered a complimentary ticket to SSU. Additional tickets for both Premium Retail members and all other NSSF members who wish to attend is $250; non-members may attend for $500. To learn more about SSU and its many sessions, click here. To upgrade your membership to the Premium Retail level or to join at NSSF at the level that best serves your business needs, visit nssf.org/join or e-mail membership@nssf.org.

SHOT Show Exhibitors—10 Tips For Successful Press Kits

As an exhibitor at SHOT Show, your primary focus is, without a doubt, about selling. For just a few short days, you have the highest number of current and potential clients available to learn about what you offer in a face-to-face setting—and there’s no better way to sell. But wholesalers and retailers aren’t the only folks who need what you have.

I’m talking about the media. No, they don’t need 20 or 2,000 or 20,000 cases of what you’re selling like a buyer for a range or retail store would (though they might need a sample for testing and evaluation). What they need from you at the show is information—and they need it in a press kit.

Truly, the magazine staff, bloggers, photographers, radio hosts and videographers you’ll meet at SHOT are, perhaps, your greatest selling tool after the show. These are the people the consumer trusts to tell it like it is before they invest their next paycheck in a $35 duck call or a $55 box of specialty ammunition or a $2,500 binocular. But they can’t get the word out without you.

Press kits should be at the top of your show marketing tool lists. If you haven’t composed one before, and even if you’ve provided them in the past, here are 10 tips that can make this easy on you and have every media person there grinning from ear to ear and sharing your business all year long.

  1. Digital is a must. Gone are the days when media returned home from with SHOT lugging cartons of catalogs and CDs. At the most, your press kit should sit on a collection of portable computer flash drives. Even better? Make it a website portal and put that website address on a media-only business card to hand out, eliminating annoying passwords and IDs media members have to remember.
  2. At the very least, your products should be photographed on a white background. All photos should be hi-resolution, full-color and with a minimum size of 300 dpi. That said, writers appreciate it when they have a variety of images to choose from. Variety helps your products appear fresh and exciting in the many publications and websites they may appear—and most writers sell their stories to more than one place. Take photos of your product from varying angles, with different backdrops, and include realistic action photos with humans actually using them if possible. Not sure of your photographic abilities? Hire a local photographer to spend a day with you—it’s a few hundred dollars that could reap huge benefits for you when those pics get coverage by the press.
  3. This may sound tedious, but rename your photo files with the product they are. Happyduckcall1.jpeg, 223bestboattailever2.jpeg, Riflemodellongrange2miler3.jpeg. When writers are working with editors and graphic artists to coordinate text and captions and photos, having a list of photos with file names like 987X$5nh123@#.jpeg can get very confusing, very quickly—and the last thing you want to see is your tack-driving wondergun Long-Range 2-Miler identified as a .22-caliber youth model.
  4. Put photos of both your brand new products and all other current products you’re selling in your media kit. If you’re still making it, you’re still selling it. Remember, too, that media need material all year long, and the brand new stuff gets covered early and often.
  5. Create a press release or at least a full specification sheet for each new product you’re introducing at SHOT or soon after. Help the press selling your product by selling them on it first!
  6. Put your press releases in Microsoft Word documents at least of generation Word 97-2004 Document (.doc suffix). Most writers we talked with didn’t like PDFs, and don’t even think about using something weird like Google Docs or Microsoft One Note, or some other ancient typing foundation like Word Perfect or Text Maker.
  7. Clearly identify exactly who your media contact person is and be sure to include their phone number and e-mail. One of the constant complaints we hear from press members is that all they often get for a contact is some media@whatevercompany.com general mailbox that never gets looked at, never gets responded to.
  8. Clipart of your company logo and branding images are appreciated.
  9. Most press members we talked to say they do not need your entire catalog PDF’ed in a press kit.
  10. Keep it organized. Simple things like labeling product folders on a jump drive (or in a dropdown on a media-only web page) as “New Products 2015,” “All Current 2015 Products,” “New Product Images 2015,” etc., can go a long way toward making sure your products are correctly identified in the press.

One final tip. If you run out of press kits during SHOT and a press member asks you to mail them one, do it—and we do not mean months after SHOT Show is nothing but a distant memory. Magazines and other print media highlighting new products go to press within weeks of SHOT Show ending. Web, of course, is most often in real time. After the flurry of new product write-ups are over, the press is in the field, this time using and testing all those products so that they can produce more articles on them. Take six months to mail a press kit and you might as well just say, “I’ll catch you next year.”

SHOT Show Exhibitor October Deadlines

There are two crucial deadlines SHOT Show exhibitors need to meet in October. Both revolve around the important publication SHOT Show Tracker.

For those unfamiliar with this exhibitor tool, SHOT Show Tracker is a once-a-year publication detailing education sessions and special events being held during the show, show floor plans, travel and logistic information and, most importantly for exhibitors, a full listing of all registered exhibitors and their booth numbers. This publication is mailed, during early winter, to tens of thousands of pre-registered SHOT Show attendees.

SHOT Show Tracker provides several important benefits to our exhibitors. First, it lets potential customers know you’ll be at the show and exactly where they can find you, allowing them to schedule meetings with you in advance of the show. This kind of information is, essentially, complimentary advertising for each and every exhibitor, but its availability as a part of pre-show marketing is invaluable.

In addition to the pre-show boost all exhibitors receive from this publication, Tracker also provides a platform for your booth and company to stand out from the crowd through creative advertising opportunities. Exhibitors may purchase a variety of ad space for inclusion in SHOT Show Tracker. These include full- and half-page options, as well as four-color inside and outside front and back covers. So while you’re amping up all your other pre-show marketing plans—mailings and e-newsletters to your own mailing lists, company website updates telling show attendees where you’ll be at SHOT and invitations to special events you’re hosting at SHOT—make sure your show visibility is maximized through SHOT Show Tracker.

Ad space is limited, so it’s important that exhibitors interested in maximizing their presence and visibility at SHOT Show act now to reserve their space. SHOT Show Tracker ad space reservation deadline of Oct. 17 is fast approaching, and all artwork is due by Oct. 31. Materials received after this date will be placed in Tracker at the discretion of NSSF staff and as space allows.

For more information on advertising in SHOT Show Tracker, click here and choose the dropdown box on the SHOT Show Tracker line item. There you’ll find a listing of available spaces, plus a downloadable rate card and a link that details all ad specifications, including acceptable submission formats and sizing. Questions? Email me at djeannette@nssf.org, or my colleague Chris Tatulli, NSSF Director, Exhibitor and Sponsor Sales, at ctatulli@nssf.org.

Dave Jeannette is Senior Director, Sales for the National Shooting Sports Foundation. Follow him on Twitter at @DaveJeannette.

Diversify Your Marketing—Special SHOT Seminar for Retailers Hosted by Shooting Stars Julie Golob and Randi Rogers

In case you haven’t noticed, the clientele walking through your door is increasingly young, urban, and female. Or at least it should be. New data released by the NSSF in its latest Industry Intelligence Report, “Hunting and Target Shooting Participation, 2014 Edition,” shows that during the most recent eight-year period studied (2006-2013), female participation in shooting of all kinds rose a whopping 42 percent. How significant is this? One doesn’t have to look any further than the comparison number for males: up just 1.1 percent for the same time period.

What do such numbers mean to firearms and shooting retailers and ranges? It might just mean it’s time to change gears with your merchandising plans and marketing efforts. But how? What products should you stock to bring more of this growing segment into your store? And how do you keep them coming back for more?

To help answer those questions and others, the NSSF has designed a new SHOT Show seminar for FFL retailers and range owners. “Merchandising to Women” will be held Thursday, Jan. 22, from 9 to 10 a.m. Hosted by top action-shooting pros Julie Golob and Randi Rogers, this special event will provide the insight needed to adjust product inventories and marketing efforts to bring more women into your stores and onto your ranges and keep them as loyal, regular customers.

“We’re extremely excited to have Julie and Randi headlining this event,” said Patrick Shay, NSSF Director, Retail Development. “Both are household names in the shooting sports, and being as successful and skilled as they are with firearms, I can think of no two better able to speak to what sells and what doesn’t sell to the female consumers in our industry.”

“The trends we see in women getting their concealed carry permits and heading to the range is great news for the shooting industry,” said Golob. “Being able to provide women with the guns, accessories, and training opportunities they want and need to help them shoot better is critical to continuing that momentum. I am excited to work with the NSSF and fellow shooting champion Randi Rogers to help retailers prepare for this growing market and help them truly welcome women into their stores.”

To register for SHOT Show’s “Merchandising for Women” event, click here. We look forward to seeing you there!

Boost Your Show Traffic with a SHOT Show Directory Sponsorship

It’s the one item you see in literally every SHOT Show attendee’s hand: the SHOT Show Directory and Buyers Guide. Not only is it the No. 1 show resource for getting everyone walking the floor to where they want to go, with a shelf-life of 12 months, it’s also the leading after-show resource for manufacturers, wholesalers, retailers, range operators, and industry media professionals.

By securing booth space, exhibitors are automatically assigned a listing in the alphabetized section of the category listing to which your business best belongs. But did you know there are directory sponsorship options available that can greatly increase your booth traffic and after-show visibility?

SHOT Show Directory & Buyers Guide sponsorship is an invaluable way to put your company front and center in the eyes of every person who attends SHOT Show. While every exhibitor gets an alphabetical listing in the directory, as well as listing on the SHOT Show website, it’s the larger sponsorship ads in the print Directory that really grab the reader’s attention and reminds people that it’s those booths and businesses they need to put at the top of their must-see list. It also maintains that high visibility post-show, particularly for the shooting range club house operators and retailers who keep the directories on their counters for consumer perusal, as well as those media professionals who utilize the directory as a contact resource all year long.

There are more than two-dozen directory sponsorship display options available to exhibitors and other industry advertisers, and this wide variety means an array of price points that lend themselves to marketing budgets of all sizes. Options include full- and half-page listings in four-color and two-color, directory covers, floor plan sponsorship, bookmarks, and inserts, among others.

A complete listing of available sponsorship options is available on shotshow.org under the Exhibitors tab and the drop-down option “2015 Exhibitor Resource Center.” It also shows which exclusive options (such as covers, inside covers, and directory bookmark, floor plan, spine, and post-it note) have been sold, so that you can adjust your marketing plan accordingly. These premium sponsorship opportunities can sell out quickly, so exhibitors looking to maximize their advertising and show dollars are encouraged to research the available options and make their decisions now.

Every year we have exhibitors who tell us they wish they’d put in a half- or full-page ad in the directory. That tells us these sponsorships have produced a solid return on investment for those who did claim their space. The SHOT Show is the place to be seen, to make your product, your company, and your services known to everyone—the directory is the one way to make sure your message is heard, both at the show, and especially after everyone has gone home and has the next 12 months to use that year’s directory.

The deadline for Directory materials submission is Nov. 20, so we urge every exhibitor to begin their submissions as soon as possible. For more information or to purchase your sponsorship space in the 2015 SHOT Show Directory and Buyers Guide, e-mail Dave Jeannette, NSSF Senior Director, Sales at djeannette@nssf.org, or Chris Tatulli, NSSF Director, Exhibit & Sponsorship Sales at ctatulli@nssf.org.

Dave Jeannette is Senior Director, Sales for the National Shooting Sports Foundation. Follow him on Twitter at @DaveJeannette.