FAQ: Using the SHOT Mobile App and Syncing My Show Planner

As of today, about 5,000 SHOT Show attendees have downloaded the SHOT Mobile app sponsored by ArmaLite. That number is already above the total for last year’s app.

We’ve received a lot of positive feedback so far about the app. We’ve also helped some people with questions about how to log in to the app.

Here are a few important things to make sure of:

1. If you downloaded last year’s SHOT Show app, please make sure it’s been removed from your device. The old app will not work. This year’s app is completely different, so you’ll need to download SHOT Mobile from the App Store and Android Market.

2. Be sure to use the zip code/postal code that was used with your SHOT Show registration.

3. Make sure you enter your badge number correctly. Some people have misplaced a number here or there, so they weren’t able to log in.

4. If you would like to sync your information from My Show Planner to the app, be sure the email address you use to log into the Planner is the same as the one provided with your SHOT Show registration.

If you have any trouble or have any other questions about using the app, we’re here for you. Please contact Brian Ordway, product manager at Reed Exhibitions, at bordway@reedexpo.com. He’ll be happy to help you out.