SHOT Show Exhibitor Concierge App—You Need This

concierge phoneYes, there really is an app for everything and everyone, including today’s SHOT Show exhibitor. Witness the Concierge Elite app, available now from the Apple App Store, Android Google Play or Windows App Store. Offered by Freeman Co., NSSF’s Las Vegas exhibition partner, this app allows exhibitors instant access to:

  • Service request submissions
  • Current and previous order listings
  • Freight tracking and delivery notifications to you and other staff members via e-mail, text message, or both
  • Ordering additional furniture or other booth accessories, resolution of missing order items and scheduling of booth cleaning services
  • Shipping labels
  • Express checkout from the show; set up your outbound freight care—your material handling agreements—before the show’s even over.

As most exhibitors know, coordinating getting your booth materials to the Sands Expo Center and set up, then tearing it down and moving it off the show floor once SHOT is over, is often more work than actually being at the show. That can be exacerbated when show setup logistics require you to spend your time on the phone or running to the show’s customer service desk—time you’re losing that could be better spent on things like networking with customers and closing sales. The Concierge Elite app simplifies and streamlines those necessary behind the scenes facets of putting on and having a successful show experience and, best of all, this app is free for our exhibitors.

For more information on the SHOT Show Concierge Elite app from Freeman, click here. A demo of how the Concierge Elite app works is also available on that page. To download the free app, visit your smart phone, tablet or PC application store and search for “Concierge Elite.”

Diedra Cauley is the Director, Exhibitions and Conferences, for the National Shooting Sports Foundation. Follow her on Twitter at @dcauley.

First-Time SHOT Exhibitor? We Have the Resources to Help

ERCTrade show exhibition is nearly an art unto itself, especially when it comes to a show as enormous as SHOT Show. Simply put, this isn’t a bigger version of your local gun show with its folding high school cafeteria tables and chairs. Indeed, if you’ve never set up a booth at SHOT before, and even if you’ve attended smaller local or regional outdoor consumer shows, the list of items you need for a successful booth setup may not be obvious nor readily available to you before the show.

We can help. One of the many resources available and just a mouse click away is the Frequently Rented Items checklist. You’ll find this by going to shotshow.org, then clicking on the drop-down Exhibitors tab and clicking on the first item, the Exhibitor Resource Center (ERC). Under this heading you’ll click on the menu for General Information, Deadlines and Contract and find what we’ve affectionately dubbed the First-Timer Cheat Sheet, is an invaluable resource for any exhibitor, but especially those setting up shop for the first time at SHOT Show.

In this sheet you’ll find rates for the most common booth setup help, like electrical labor, freight and materials handling, end of show dismantling services, and post-show hours cleaning services. Then there are the smaller things, the trash cans, chairs, tables, table skirting and carpet, that one might assume are automatically provided at a show and would be woefully surprised to find they’re not (i.e., finding out you have nothing to sit on for four days would ruin almost anyone’s show experience).

One of the most important booth items you’ll find on this sheet are the listings for CompuLEAD services. CompuLEAD is a computerized sales/client lead retrieval system designed specifically for use at trade shows. You simply scan the show badge of each attendee you contact at the show, and CompuLEAD automatically collates that person’s full contact information, along with all the demographic information provided in the registration process, including job title, primary business interests and buying power, far more information than most business cards will contain.

This system not only eliminates the hassle of combing through stacks of business cards when you get home, trying to decipher all those illegible notes and numbers written on the back, you can append any prospect’s contact information and edit on the spot with notes, action codes and surveys, even run analysis reports. The setup is available for desktop and mobile use, as well as in a smartphone app.

Advanced rates on these exhibitor items and more are available until Dec. 26 (deadline for CompuLEAD products is Dec. 19), so plan now, get your orders in, and avoid a last-minute scramble to organize your booth during the winter holidays and in the last days before the show. For more information about CompuLead, click here, or call CompuSystem’s Heidi Marecek at 708-786-5565, ext. 312; Heidi.Marecek@csireg.com. If contacting CompuSystem, be sure to tell them you’re an NSSF member and SHOT Show exhibitor.

Quick Tip—Click on “Show All” at the top of the ERC page so you can easily view all forms and information within the ERC without having to go through each one individually.

Diedra Cauley is the director of exhibitions and conferences for the National Shooting Sports Foundation. Follow her on Twitter at @dcauley.

5 Important Resources of SHOT Show

As the size of the SHOT Show continues to increase, it seems like more questions are asked by attendees. To ensure you and your company are ready for everything the SHOT Show can throw at you, utilizing the many SHOT Show resources is crucial.

With the steady advances in technology, the many SHOT Show resources are rarely out of reach. Mobile devices like smartphones and tablets have incredible power that can be essential to have at the show. Remember, help is literally at your fingertips!

Here are five valuable SHOT Show resources:

 

1. The Website

The SHOT Show website is a “one stop shop” for answers, because it gives you access to all of the SHOT Show resources . Exhibitors, media and other attendees can browse through commonly asked questions that appear throughout all phases of the show. From booth information to sponsorship opportunities, the SHOT Show website is a resource that you can use to find most answers.

 

2. Social Media

Whether you are in the heat of the action or preparing for the show well in advance, social media is a valuable resource for timely, important information. Social media offers a unique way to find answers and news by providing a live channel of information from everyone attending the show. Follow the SHOT Show action on Twitter, Facebook and Youtube.

If you have a SHOT Show related question, tag either me (@dcauley) or @ChrisDolnack on Twitter.

 

3. Blog

The SHOT Show blog brings you the latest news and advice from the people running the show. It’s a great source for anyone interesting in learning more about the show.

 

4. The App

Are you looking for an easier way to stay on track at SHOT Show? The SHOT Show Mobile app allows you to view the SHOT Show schedules, discounts/rebates and floorplans. The app also features advanced settings that allow you to create notes, plan your agenda, request appointments and callbacks, create smartroutes and more.

 

5. SHOT Show Hotline

The SHOT Show Hotline is the most direct route to get answers about the show. The 24/7 service is available for any questions regarding travel, lodging, logistics, booth information, events and other SHOT Show inquiries.

U.S. (toll free): 855-355-7468
International: 203-270-2370

We are here for you!

Diedra Cauley is the director of exhibitions and conferences for the National Shooting Sports Foundation. Follow her on Twitter at @dcauley.